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Q1. What is your current feedback score (add up all user id's on all auction sites, an approximation will be fine) ?
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Average = 386
Minimum = 31
Maximum = 1600 |
| Scheme members have a minimum of 20 feedback |
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Q2. How long have you been an online auction user for ?
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Average = 1 Year & 5 Months
Total = 111 Years
Minimum = 4 Months
Maximum = 5 Years |
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Q3. Do you trade UK only / UK & Europe / Worldwide ?
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| Worldwide | 69% |  |
| UK Only | 25% |  |
| UK & Europe | 5% |  |
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Q4. Do you list on eBay.co.uk / eBay.com / other (please specify) ?
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| eBay.co.uk | 91% |  |
| Bloke in the Pub | 10% |  |
| freeserve | 5% |  |
| ebid | 5% |  |
| eBay.com | 5% |  |
| qxl | 5% |  |
| yeeha | 4% |  |
| avabid | 4% |  |
| yahoo USA | 1% |  |
| amazon | 1% |  |
| yahoo UK (before they closed) | 1% |  |
| Virgin | 1% |  |
| Brumbuy | 1% |  |
| Bulldog | 1% |  |
| ad-trader | 1% |  |
| Friday Auctions | 1% |  |
| biditup | 1% |  |
| eKatcom | 1% |  |
| ea auctions | 1% |  |
Only 6 respondents did not trade on eBay.co.uk. Most of those using other sites are eBay users as well.
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Q5. Do you use Mr Lister / Turbo Lister / similar auction listing tool ? (if so which)
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| No | 47% |  |
| Mr Lister | 37% |  |
| Turbo Lister | 12% |  |
| QXL Quick Lister | 2% |  |
| Auction pro 2000 | 1% |  |
| Andale | 1% |  |
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Q6. Do you use Auction Management Software (Auction Tamer / Shooting Star etc) ? (if so which)
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| no | 85% |  |
| Auction Tamer | 6% |  |
| Shooting Star | 2% |  |
| eAuctionWatcher | 2% |  |
| Sellers Assistant Pro | 1% |  |
| Sold | 1% |  |
| Auctionmaker | 1% |  |
eAuctionWatcher is an Auction Monitor, rather than an Auction Management program, but was included in the
responses to this question.
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Q7. Which of the following Payment methods have you actually used
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| Cheque (Sterling) | 100% |  |
| Postal Order | 92% |  |
| Cash (Sterling) | 81% |  |
| eBay/Billpoint | 79% |  |
| PayPal | 70% |  |
| NoChex | 62% |  |
| Foreign Cash | 53% |  |
| Postage Stamps | 36% |  |
| Electronic Fund Transfer | 35% |  |
| US Dollar Money Orders | 35% |  |
| Foreign Cheques | 22% |  |
| Western Union / Moneygram | 12% |  |
| PayHound | 6% |  |
| Credit Card 'merchant' account | 6% |  |
| Travellers Cheque | 4% |  |
| Energyflow | 1% |  |
| Bankers Draft | 1% |  |
| Chocolate | 1% |  |
| Foreign relative | 1% |  |
| Place2Pay | 0% |  |
| Fastpay | 0% |  |
| Moneybookers | 0% |  |
| Gift Vouchers | 0% |  |
Chocolate - One respondent made this comment "early overseas deal with a nice Swiss person who bid on my UK only auction before I learnt about the joys of Paypal etc."
Foreign relative - another respondent has an American relative to whom US Dollar payments are sent, the relative banks the payment, confirms when it has
cleared so it can be shipped and periodically transfers the funds back to the UK when enough has accumulated to make it viable.
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Q8. Do you have a foreign currency bank account (US Dollars, Euros etc)?
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| no | 94% |  |
| yes | 5% |  |
A number of respondents gave yes answers listing Paypal, these have been listed as no
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Q9. How did you find out about the Fair Traders Scheme ?
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| ebay community boards | 21% |  |
| Q&A Forum | 21% |  |
| members auction | 21% |  |
| link on ebay | 11% |  |
| Round Table | 7% |  |
| via another user | 6% |  |
| eMail | 5% |  |
| Bloke in the Pub Home Page | 2% |  |
| web search | 1% |  |
| Ad link | 1% |  |
| me page | 1% |  |
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Q10. How many auction items do you typically have on offer at once? (i.e. I try to start 2 ten day auctions every day) ?
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Average = 36
Total = 2666
Minimum = 1
Maximum = 300 |
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Q11. Do you use mostly Buy It Now or mostly Standard Auctions or a bit of both Both ?
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| Standard Auction | 49% |  |
| Both | 46% |  |
| Buy it now | 4% |  |
I realised after mailing this questionnaire that I had omitted Dutch auctions
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Q12. What duration of auction do you prefer ?
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| 7 | 59% |  |
| 10 | 48% |  |
| 5 | 20% |  |
| 3 | 6% |  |
| More than 10 | 1% |  |
Some auction sites allow auctions longer than 10 days
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Q13. Do you use Reserve Price Auctions ? (if yes please give a proportion i.e. all, half, 20% etc)
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| No | 56% |  |
| Yes | 38% |  |
| Average Proportion = 27% |
Those who do use reserve prices covered the full %age range from very occasional (1%) to all Auctions (100%)
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Q14. Do you use HTML in your item descriptions ?
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| yes | 69% |  |
| no | 17% |  |
| Minimal | 12% |  |
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Q15. Images in your descriptions - None / use ipix / image host / own web site
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| ipix (eBay) | 56% |  |
| Own Web Site | 37% |  |
| Image Host | 11% |  |
| None | 5% |  |
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Q16. How many items do you buy in online auctions ? (i.e. 1 per week, 2 per month, etc)
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Average = 85
Total = 5955
Minimum = None
Maximum = 1000
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These figures are the number purchased per year.
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Q17. Are you a trader (i.e. buying things specifically to sell from wholesalers, car boot sales, auctions etc) or are you selling your own accumulated 'stuff' or both ?
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| Both | 46% |  |
| No | 27% |  |
| Yes | 23% |  |
| Other | 1% |  |
The 'Other' above is the
TRPD - Pet Craft Project
which is Community Group.
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This questionnaire was sent to all 220 Fair Trader Scheme Members.
The results above are compiled from the 81 replies received.